Don't leave IT Management to Chance

Focus on what makes your busuiness work

It doesn't matter what size your company is, IT is critical to your success. In the information age, it's at the heart of your business whether it's to manage your accounts, or run a sophisticated Customer Relationship Management System giving you an edge over your competitors.

Having such a critical part to play in your business means that any issues become more than just "hassle", they hit you where it hurts. Many businesses don't have the resources to manage complex systems effectively or put them right when they fail. And they always seem to fail at the worst possible time.

In a busy organisation where everyone's stretched getting the job done, fixing the IT often becomes someone's "second job" - maybe that's you? This means that anytime spent fixing the IT systems distracts from this persons main role. Maybe that means a customer shipment is missed, time billed to a customer is lost, a deadline slips or worse.

There is an answer that gives you the ability to afford world class IT support, 24 hours a day. Remote IT Management allows you access to a fully functional IT support team that can manage all aspects of your IT systems, including managing your network, security updates and server security. All this is managed remotely and pro-actively meaning you don't have to worry about it.

Most problems are dealt with before you even know they are there. We believe prevention is better than cure, and utilising the latest Remote IT Management Tools from Intel, we can take the hassle out of managing, maintaining and developing your IT infrastructure leaving you to focus on running your business.

What is Remote IT Management (RITM)?

Remote IT Management or RITM is like having a Virtual IT department that work 24 hours a day to make sure your network is on top condition.

It provides a telephone helpdesk you and your staff can use to raise any IT issues. It provides you the opportunity for a fixed cost to have a safe, reliable and secure network environment that is monitored 24 hours a day allowing you to focus on what you do best - building your business.

Utilising the very latest in remote management technology, Etherlive can you save you time and money by removing the hassle of IT problems that occur regularly from your business. Typical issues that can be dealt with for you are:

• Automated secure backup of your critical data
• Optimisation and management of Servers and disk space
• Automatic updates of Anti-Virus software
• Management of Software patches
• Management of printers
• Installation of software
• Management of network administration

All these things have the potential to eat into your valuable time, or worse still cause your IT systems to fail impacting productivity, and profitability. Etherlives managed service offering can take some or all of the day to day management of your IT infrastructure off your hands, and ensure your network and systems are reliable and available, when you need them most!

How do I benefit from RITM?

Running a business requires many skills, and has plenty of challenges. Suddenly discovering that you don't have access to the information you need to do business doesn't need to be one of them.

Many businesses don't have the support required to make sure that they don't face this very real problem. For some it's more a case of "when" they are going to have a major problem rather than "if". Whether that's a server crash or a virus attack, the unprepared will ultimately face these problems and they can be very costly to put right after the fact. We believe that prevention is better than cure, which is why we've invested in the most advanced technology for supporting our customers systems. This means they don't need to lose sleep over IT problems, because for an affordable, fixed monthly fee, Etherlive make sure you don't even know about most of them.

It's rare that IT systems "just fail". Usually a number of small, seemingly insignificant things conspire to create a much bigger problem. The trouble is this "little things" are probably only irritants, but left unchecked can develop into much bigger problems that affect the reliability of your network.

Pro active management from Etherlive means these little problems are resolved as a matter of good housekeeping preventing them ever having the chance to develop into anything major. In fact you won't even know it is happening. You will notice how smoothly your network is running, how your employees are more productive and not having to deal with annoying computer problems. And on a monthly basis you are provided a detailed report that we can walk through with you showing exactly what we've been doing to maintain your network and keep you up and running.