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Etherlive Terms and Conditions


  • Terms and Conditions of Website Usage
  • Terms and Conditions of Etherlive services

Terms and Conditions of Website Usage


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Etherlive's relationship with you in relation to this website.

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

The term "Etherlive" or "us" or "we" refers to the owner of the website whose registered office is Brinkworth House, Chippenham, Wiltshire, SN15 5DF. Our company registration number is 6456919. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Licence for website access


Etherlive Ltd. grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Etherlive Ltd. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Etherlive Ltd. and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Etherlive Ltd's or its affiliates' names or trademarks without the express written consent of Etherlive Ltd. Any unauthorised use terminates the permission or license granted by Etherlive Ltd.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of etherlive.co.uk as long as the link does not portray Etherlive Ltd., its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Etherlive Ltd. logo or other proprietary graphic or trademark as part of the link without our express written consent. Your conduct You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Etherlive Ltd., are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

  • For fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • To send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
  • To cause annoyance, inconvenience or needless anxiety

Copyright, authors' rights and database rights All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Etherlive Ltd., its affiliates or its content suppliers and is protected by UK and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Etherlive Ltd. and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Etherlive Ltd., our affiliates or our software suppliers and is protected by UK and international copyright and authors' rights laws. You may not systematically extract and/or re-utilise parts of the contents of the website without Etherlive Ltd's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Etherlive Ltd's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without Etherlive Ltd's express written consent.

Conditions Relating to Your Use of Etherlive services


Privacy

We do not pass on your details to any third party organisations. We will only use them to send you occasional information about our upcoming events and products that may be of interest to you.

Our Contract

When you place an order to purchase a service from Etherlive Ltd., we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a service which is accepted by us when we send e-mail confirmation to you that we've dispatched that service to you in the form of login details. That acceptance will be complete at the time we send the E-mail to you.

Refund policy

If for any reason you are unhappy with the service provided, you can request a refund using the contact us link. Refunds will be authorised at the sole discretion of Etherlive Ltd. Availability of services are monitored and recorded. Etherlive Ltd. accept responsibility for making the service available and refunds will be made available if the service is not available due to failure on behalf of Etherlive Ltd. Failure to connect due to client hardware or software issues are the sole responsibility of the customer and do not constitute reasonable grounds for a refund.

Pricing and availability

We list availability information for services sold by us on the website. The services will be available between the dates specified. For billing purposes the services are billed when the user account details are provided to you. Failure to use any or all of the service does not entitle you to a discount or refund. Beyond what is stated on that page or otherwise on the website, we cannot be more specific about availability.

VAT

All services are subject to VAT. Prices quoted on the site include VAT. A VAT receipt will be made available on the website once payment has been confirmed.

Children

Etherlive Ltd. does not sell services for purchase by children. If you are under 16, you may use Etherlive Ltd. only with the consent of a parent or guardian.

Electronic Communications

When you visit Etherlive.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Losses

Etherlive Ltd. will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using services or when a contract for the sale of goods by us to you was formed. Etherlive Ltd. does not limit in any way our liability by law for death or personal injury caused from our negligence or breach of duty or caused by our gross negligence or wilful misconduct.

Alteration of Service or Amendments to the Conditions

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. You can contact us by visiting http://www.etherlive.co.uk/contact.asp